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"top rim of the jug was broken already due to currnet situation won't return it but very disappointed"

"the only problem i had was initial set up of the filtered jug as the instruction manual is very confusing and hard to follow"

"a huge flaw in the design is the cartridge is pushed down into the funnel instead of being twisted on underneath so everytime you pour water to the cartridge some just collects at the base of the funnel and will just remain there until you pull the cartridge out again and tip it out"

"also great way to use less plastic"

"timer feature has stopped working"

"poor quality started to leak after 2 months of use don't waste your money and invest in another better quality jug"

"it says on the advert and on the packaging that it includes 3 filter cartridges but i only receive 2"

"poor quality started to leak after 2 months of use don't waste your money and invest in another better quality jug"

"i don’t like to drink tap water straightaway used i had to boil the water then waited for cooling down then save in the fridge cost too much time and energy consumption but now i use this water filter jug i can add tap water straightaway then drink pure clean and nice flavour cold water so quicker and easier!"

"i felt like this is total scam"

"the only problem i had was initial set up of the filtered jug as the instruction manual is very confusing and hard to follow"

"i was really sceptical but so so glad i did buy it as it's got me drinking loads more water a day and the money aspect aswell makes it a win win"

"trying to reduce my plastic bottle waste so invested in this"

"it drips terribly"

"this is not the first time i’m using brita and this’s the first pitcher i love using!"

"i live in an area with hard water terrible taste and smells bad"

"unfortunately had a small crack in it when it arrived"

"i don’t need to boiling water then cooling down any more!"

"came without the 3 pack of filters also hardly any packaging making me think it was previously a return"

"the lid with the hinged flap is made out of brittle plastic and does not fit properly so it falls off when you pour water out of the jug"

"i put the jug in the fridge to see if cold filtered water tasted better and it did a little bit but left a bitter aftertaste"

"currently there is a strange bitter taste and this filter is not removing it"

"i brought this as i did not like the taste of tap water and found buying bottled water very expensive"

"the water really tastes bitter!"

"unfortunately have received a bit damaged product but an undamaged box"

"a small amount of water keeps getting trapped there"

"awful smell"

"at first the flavour taste weird like plastic?"

"i don’t need to boiling water then cooling down any more!"

"good product overall but at a disappointing price"

"bought in late december 2019 the new jug has already cracked badly in two places and star cracked on the spout despite it being cleaned carefully and looked after with light use as there are just two people in the house"

"only slight complaint is the water is starting to leak from the handle but as i use it every day if that's my only complaint that's not bad"

"poor quality started to leak after 2 months of use don't waste your money and invest in another better quality jug"

"i hate the taste of tap water so i was spending a small fortune on volvic each week until i had enough of all the wasted plastic bottles so i bought this jug"

"the water in my area isn't the worst but it leaves a slight metallic after taste"

"please remove my review"

"something is better than nothing right"

"however the lid on this one broke after 4 months"

"hi team i have ordered 2 brita marella water filter jug starter pack includes 3 maxtra+ blue fridge fit unfortunately the quality isn't that much valued however we have found one of these products is broken hence returning the broken item and no longer needed it"

"water now tastes excellent and can not fault this product at all"

"wish had purchased earlier use every day fresh tasting water no more bottled water for me & no plastic"

"especially like this one due to filling flap meaning you don’t have to remove full cover"

"hi team i have ordered 2 brita marella water filter jug starter pack includes 3 maxtra+ blue fridge fit unfortunately the quality isn't that much valued however we have found one of these products is broken hence returning the broken item and no longer needed it"

"my area suffers from very hard water limescale builds up everywhere"

"do not bother purchasing cheaper versions they just don't last as long and you end up spending more in the long run as you're having to replace them more often"

"i just don’t wanna bother to return it"

"not taking the strange taste out of the water"

"removes the chlorine smell and taste very well and no more limescale in the kettle"

"first of all when filling the funnel up it is not possible to refill the jug twice as after the filter has cleaned water above the level of the filter it stops filtering and collects in the funnel instead"

"i moved to the uk in 2011 from portugal and didn't drink any water for 3 months because it tastes horrible even bottled water"

"i hate tap water and spend lots on bottled water so decided to get this to save money the set up was easy to follow and great you get 3 cartridges the actualy jug is not as big as i expected volume wise but then being fridge size of course the inside smaller jug compartment that holds your filter takes a lot room so of course this affects the amount you get waterwise"

"filters can be expensive at times or if bought individually but overall i think that this product can save you a lot of money"

"my husband and son agree too that the tinny chlorine taste has disappeared from the tap water once filtered"

"the filter itself is fantastic however i only received 2 filters not 3 and am unable to make a complaint"

"came without the 3 pack of filters also hardly any packaging making me think it was previously a return"

"4l when fully filled but some of that isn't filtered as its held in the tank"

"it seems like someone returned this faulty item and they resold it to me"

"filters expensive"

"i'm really picky about water and for some reason this really didn't make anything better for me i don't know if that's just me but i wouldn't buy again"

"also no buying bottled water"

"my stomach pains' gone since i've been filtering with this brita"

"so annoying it keeps falling off and in the water "

"my tapwater currently has far too much chlorine in it this filter jug extracted it well as i could no longer smell it in the filtered water"

"very happy with it a little slow to filter but i’m not bothered"

"my tapwater currently has far too much chlorine in it this filter jug extracted it well as i could no longer smell it in the filtered water"

"bought the brita water filter in case i could not get to the supermarket after the pandemic"

"only my flatmate complaints that always after we change for new filter the water taste like filter for few days"

"it must be a reject "

"like that it has flip lid to fill not awkward pull off complete top"

"hi team i have ordered 2 brita marella water filter jug starter pack includes 3 maxtra+ blue fridge fit unfortunately the quality isn't that much valued however we have found one of these products is broken hence returning the broken item and no longer needed it"

"so disgusting to drink"

"the percentage bar on the top does not work though"

"i de scaled then only used filtered water i was sceptical but after nearly a month of use no scale in my kettle amazing"

"every time my wife touches it falls apart"

"can't swork out why this model is particularly bad!"

"i've always used this brand and until this i had never had a problem"

"however ignoring these points i am delighted with it the water tastes great and i am doing a wee bit to save the planet"

"this wonderful device gets rid of the taste and smell it also seems to do it for longer than the advisory 4 weeks for the filter"

"do not bother purchasing cheaper versions they just don't last as long and you end up spending more in the long run as you're having to replace them more often"

"the filter itself is fantastic however i only received 2 filters not 3 and am unable to make a complaint"

"my lad refuses to drink tap water though and it bugs me how much he wastes on bottles of water especially how much plastic is wasted"

"quite disappointed to be honest"

"i suspect the filter would not last very long due to the high level of chlorine in the water so since i boil the water in a suacepan and let it cool before filtering"

"fill to the top and it will pour out like a broken dam"

"don't forget to rinse 3 4 times before using as the first few uses taste a bit strange if you don't rinse"

"i couldn't drink tap water before as the taste is awful but i bought this filter to offer tap water to my baby as everyone sais bottle water is not good for them"

"also the main lid does not fit the jug properly so it just falls off as i pour spilling water everywhere and making it useless"

"fast delivery too"

"if this was left it could stagnat"

"wouldn’t be without one"

"the quality is terrible"

"really was a waste of money and i'm going to have to look for another water filter now with the old design as this one is dreadful"

"one can hardly find the joints"

"the item arrived a day earlier than stated"

"every time my wife touches it falls apart"

"theres no connection with the cartridge"

"the total dissolved solids remains the same as the unfiltered tap water ~150 ppm "

"the item arrived and is missing the filters"

"for the ~5 other brita purchases i have made over the past decade or so the same thing has happened"

"not using anymore"

"also water tastes no different and you can’t see any evidence the filter does anything !"

"but it wont be a problm as you can taste the water bad when the cartridge is not good enough anymore"

"also the main lid does not fit the jug properly so it just falls off as i pour spilling water everywhere and making it useless"

"really was a waste of money and i'm going to have to look for another water filter now with the old design as this one is dreadful"

"lcd faulty after a 6 months very disappointed"

"the only problem we didn't think of is whether or not it would fit in our fridge!"

"the other jug design with a flap that is pushed down when you fill it with water and closes itself when it is full is nowhere near as good a design as this simpler jug"

"no more silly water bottles and much less plastic waste"

"the countdown to replacement of filter gadget had stopped working and the lid which was black was corroded with lime scale which you can't get off so a new one it was"

"i would not recommend anyone to buy brita jugs as they are poor quality"

"about a month ago i noticed that my jug started to leak"

"keeps the cold water insulated and does the job"

"was getting an awful film on my tea and the water tasted terrible"

"was getting an awful film on my tea and the water tasted terrible"

"i sort of already knew it wouldn't fit in the door anyway so i've removed a shelf and can have this sit inside the fridge no problem"

"cons: it doesn't filter all the water even when it's less than half full which is really annoying"

"it does sometimes leave some black residue in your drink from the filter however it's not issue as it's safe to consume"

"this water does not get refreshed when using the jug and seems unsanitary to have stale water sitting in the jug"

"unfortunately however within a couple of months of buying the product and daily use the display on the top of the jug demonstrating how much life the filter has left has stopped working!"

"my only gripe is the fact that the filters don't last all that long if you change them as recommended"

"the only issue i have is that the cartridges need replacing every 3 weeks or so"

"takes the chemical taste out of our tap water"

"4l jug but it was more expensive than the bigger jug"

"however it started leaking recently took me a while to figure out where the water in the fridge was coming from "

"over time water marks gunk are left inside the handle that would look disgusting"

"in such contrast with a previous purchase of the larger size jugs which initially arrived damaged and were less than successful in function"

"read alot of reviews stating there's a problem with the lid design have no idea what they're talking about i've had no problems with the lid or leaking water"

"the push thumb lid opening which seems inconvenient at first when the older models relied on water pressure from the tap opening the opening on older models and needed no thumb is also much better too because it means that you can open it up manually and keep it open and then properly aim the tap water directly into the clear plastic jug without water spilling all over the lid"

"check you shelves side compartments first an make sure it will actually fit in your fridge"

"the other design causes the top of the jug to get covered with limescale water drop marks which are extremely hard to remove and the float lid gets heavily scaled"

"this to say don't feel strange if it starts to ask for a new filter when you barely used it"

"would be interested in others views"

"its cheaply made"

"my kettle is completely limescale free since i started using this and i no longer have the expense and the waste of buying plastic bottled water for the family"

"in order to keep the slim styling and avoid old water being trapped the design means that it pours in rather a broad stream which makes it difficult to pour into a small opening without splashing"

"i also like the opening on the lid making it easier to fill from the tap and as always brita filtered water tastes better and stops the frequent descaling of kettles and coffee makers that tap water seems to cause"

"excellent in removing limescale"

"5l works better for me for the following reasons 1 the lid is more rounded and does not fall off when pouring from a full jug the 2l version cover sometimes pops off when the jug is full and floods kitchen top with contents 2 due to limescale in the south east recommend buying white lid version previous 2l version had a blue lid and difficult removing limescale marks clearly seen on the outside of the darker coloured lid 3 capacity i was always filling up the 2l version and constantly waiting for the water to filter before use"

"rather dissapointed"

"the bobbly shaped opening doesn't drop through into the water either like it did with my old one"

"the other one was still in good working order after 3 years but we couldn't clean the water marks and limescale of it"

"the one which has rubber feet however has a tiddly hopper and feels top heavy plus has a weird counter balanced flip down to fill the jug which constantly falls off when careless people ram it under the tap"

"but the digital display should be at least water resistant so that when cleaning the lid the water doesn't make it stop working"

"don't bother using it for drinking water because our water is pretty good anyway i just don't want limescale damage in my nice machine over time"

"not much to say except i recommend white because scale water residue is not as visible on it as on other colours"

"i dropped the lid after two years and the little flap broke but mum did some diy so it works just as normal"

"normal water makes me sick"

"it makes the hellishly chalky and insanely chlorinated water here in the south east taste drinkable"

"filter exchange indicator failed after 3 months"

"but the hinge is a little too stiff and takes a certain amount of pressure from the water to move it"

"if you think that's silly work out the cost of a new coffee maker over cost of filters"

"the jug was returned but will be re ordered sometime in the distant future"

"so i suspect either poor process control by the chlorine adders or they think our water is sometimes at great risk of bacterial contamination"

"irritating timer thing on the top obviously persuading you to change the filter more often i just ignored it"

"taste like water from the tap sending it back "

"worked great but its been 6 months and its cracked and all the way down and leaking from the bottom"

"in order to keep the slim styling and avoid old water being trapped the design means that it pours in rather a broad stream which makes it difficult to pour into a small opening without splashing"

"i bought one "brita marella cool white water filter jug" and one "brita maxtra water filter cartridges pack of 6""

"just descale your kettle with cheap white vinegar and rinse thoroughly and use the filtered water from this and notice the true taste of your drink and for a good while the lack of scum and limescale in your kettle"

"disappointed the parcel was left on the doorstep though luckily it wasn't stolen!"

"i use the filtered water for everything now to drink for my coffee machine and my kettle so no more limscale!"

"over time water marks gunk are left inside the handle that would look disgusting"

"had one for a few months then it developed a faulty"

"surely a health hazard"

"it's slim enough to fit in the door of the fridge and the first cartridge has yet to be replaced after at least a month's use"

"so there is obviously a serious problem with the brita jugs"

"i returned to london after living away for years and forgot how hard and disgusting the water can be here"

"i comparison this manual flap is more effective and with careful use means that no water marks end up on the top of the jug"

"second is such another review says there is a gap between the filter and the walls of the jug where some small quantity of water accumulate there"

"waste of purchase"

"downside is it is rather heavy when full"

"too big for fridge gave it away"

"i am so pleased with this jug especially at sale price it comfortably holds up to 2 liters of water which makes it really useful for filling kettles coffee makers pans etc and it doesn't drip from the lid when pouring or take forever to filter water like my last jug seemed to"

"good product makes the water taste better and is better for the kettle limescale"

"doesnt fit in the door in my fridge"

"i would not recommend anyone to buy brita jugs as they are poor quality"

"however this is my third filter jug from bita that has its replacement filter indicator meter fail within 12 months"

"if you don't drink tap water and you find bottled water is getting expensive then this is a good item for you"

"product is very easy to use the water tastes noticeably different and for £14 its a good deal"

"bought this jug to remove limescale and protect the appliances"

"so i suspect either poor process control by the chlorine adders or they think our water is sometimes at great risk of bacterial contamination"

"usual problem of it being a bit awkward to press timer button but otherwise no problem easy to clean"

"it works as for filtering water taste its nice to drink i love water but it taste awful out the tap however the filter makes the water taste like nothing which is a good thing"

"probably should have got a smaller one as takes up most of my fridge and the screen didn't work?"

"that's because it seems more fragile and breakable than my older sturdier model that i have just chucked out purely on the grounds that it was black and caked in unsightly white limescale and was an eyesore in my newly decorated kitchen"

"it's ok but starts to leak after a few months"

"hard to tell beforehand how awkward the size is"

"the other jug design with a flap that is pushed down when you fill it with water and closes itself when it is full is nowhere near as good a design as this simpler jug"

"the filter jug is just what you expect the filters are a bit expensive and watch out its a timer approx 30 days but can use longer till you notice no benefit!"

"the other model i had had a filling hole with a flap which opened by the force of the water i didn't like that as the lid got dirty very easy"

"the jug does the job just fine but has two little things that are annoying"

"the electronic indicator stopped working after 2 weeks total pos"

"the new style xl brita is undoubtedly lighter and seemingly not for the better either"

"i've been using this for about an hour now but there are a lot of negative things being said about how it pours"

"it's a good quality product otherwise pity i can't use it and it would have been silly to go to the expense of returning it as it was at such a good price"

"i got the impression it would go in the fridge door however this is not so i must have misread your description"

"great product for the amount of tea i drink and very evident from the reduced limescale in the kettle"

"after only using this for two months the cartridge replacement timer has broken already"

"small problem with the memo cartridge indicator which was sorted very quickly i have brought before and would buy again"

"the only sane reason to buy a water filter in london is because we have hard water with high calcium content"

"just descale your kettle with cheap white vinegar and rinse thoroughly and use the filtered water from this and notice the true taste of your drink and for a good while the lack of scum and limescale in your kettle"

"but its still an ugly bulky jug and our fridge is too small to fit it in"

"you can pick the filters up cheap enough and they last a lot longer than the indicator on the top of the jug suggests surprise surprise i have reset my indicator 3 times on one filter and my drinks still taste great"

"the tap water in our current property tasted disgusting but this filter made a massive difference"

"the meter with the flow indicator on the more recent jugs seems to do nothing other than try to get you to replace the filter ore often and stop working twice in two months in the case of the one i bought previously"

"sadly the mechanism which tells you that the filter needs renewing didn't work"

"the jug looks good better than predecessor but the improvement is not just cosmetic"

"my kettle needs descaling far less than usual and the whole family drinks the filtered water rather than bottled water"

"takes a while to filter the water through but that's not really an issue"

"not much to add as i went for the cheaper jug so i could not ask for more"

"i don't know why i didn't buy this earlier!"

"within 24 hrs of reporting faulty a new one was on my doorstep no qualms"

"is it harmful to health?"

"the countdown to replacement of filter gadget had stopped working and the lid which was black was corroded with lime scale which you can't get off so a new one it was"

"sometimes can see black particles in the water which i assume is carbon"

"that's because it seems more fragile and breakable than my older sturdier model that i have just chucked out purely on the grounds that it was black and caked in unsightly white limescale and was an eyesore in my newly decorated kitchen"

"further if the lifting cover of the spout does not lift as you pour then it splashes everywhere so you need to look carefully and lift it before pouring if it seems to be staying put"

"i've been using it for 24 days filling up 2 3 times a day full and the filter shows there is still 75% left i am quessing 1 filter should last 2 months for me "

"exactly as advertised"

"as a result when pressure builds up to the critical moment hinge opens and water flow from the mouth suddenly increases often make me miss the cup and make a mess"

"sadly the mechanism which tells you that the filter needs renewing didn't work"

"usual problem of it being a bit awkward to press timer button but otherwise no problem easy to clean"

"4 liters but don't expect to get all this amount right away when you fill it from the tap"

"it did say it fitted in doors but i guess it would be a bigger fridge than mine"

"if you don't drink tap water and you find bottled water is getting expensive then this is a good item for you"

"that awful metallic taste goes"

"it is generally speaking not bad but again it is quite difficult to clean"

"huge capacity easy to refill without making a mess and the filter life display is a nice touch"

"5l which i had before but much more convenient holding an extra litre and compared to a previous britta jug i had the spout on this one is as good as it gets and pours what where you want no dribbling"

"i know they would say if they didn't like it"

"she has had filter jugs before and really likes this model and hopes it will last a long time"

"put new filter in second month and it does not quite seem to be as good as the first month will continue to use though because water straight from the tap is disgusting how can we be sure all the chemicals are not damaging people's health just to make money for these companies"

"yes it seems ok thank you we have not had one before the water does taste better money wel lspent"

"so i refuse to drink from it"

"it looks good good clean lines it fits nicely into fridge if you wish water tastes great now it makes such a difference not to drink bleachy cofee"

"this is the narrower style jug primarily designed for fridge doors"

"as a result when pressure builds up to the critical moment hinge opens and water flow from the mouth suddenly increases often make me miss the cup and make a mess"

"it's easy to fill and pours well and looks really good"

"bought this to replace another model whose timer failed"